FAQ's


Buy or Pay for me

What is Shika365?

Shika365 is online portal which provides services in the aead of money transfers which includes sending money, buying and pay for goods and service on behalf of
users.We also offer additional services such as buying cars for clients and mobile top ups

What is Shika365 Buy or Pay for me

Shika365 Buy or Pay for me is a service which pays for goods and services on behalf of users in Ghana who for some reason are unable to make payments using a Ghana issued payment method .Example, a user buys a package from websites such as ebay,amazon alibaba and is unable to pay using a ghanaian issued card. Shika365 charges a small fee and makes the payment on your behalf

Can shika365 pay an application fee on my behalf

YES we can-Just go online and submit all necessary information.Once we get confirmation of payment with our bank, your payment will be made instantly

How long does it take to make a payment for a customer

Typically, once we get a payment confirmation from our bank, the payment is made the same day to the online store and shipment should be on the way

Does Shika365 offer shipping services

YES - We offer shipping services from the USA to Ghana. - Please make sure your online store can ship package directly to the USA.

Can i get a refund if i cancel my order

It depends -If you cancel an order with a merchant, Shika365 will wait for the funds to be reversed into our account then we can also issue you a refund. Please note that Shika365 will charge their fees even if an order is cancelled

How long does it take for my Shipment to arrive

This depends on the shipment you chose in your order. A client specialist will review this before processing your order

How do i make payment for Buy or Pay for Me Service

Shika365 accepts both mobile money payments and direct bank deposits

How much does Shika charge for its Buy or Pay for me Services

Currently, Shika charges a 4% fee on total order amount.

My products arrived but the quality is poor, what should i do?

Since we are not an ecommerce website, Shika365 is not liable for quality of products ordered  from suppliers and advises customers to be sure of product quality and verify supplier legitimacy before purchasing a product online.

If the quality of the product purchased is bad, kindly contact your supplier for necessary negotiations.

Send Money

My account has been debited but my recipient did not get money in mobile Wallet

This sometimes happens due to Network or API commucation  issues . Please reach out to Shika365 with the transaction reference number  via email, phonecall or whatsapp and  we will make sure your recipeints wallet is credited accordingly 

How can I send Money on Shika365

You  can Send Money on Shika365 using funds from  Mobile Wallet Account to another Mobile Money recipient 

What is the Maximum Amount you can send

Currently the maximum amount you can send is 2000 GH Cedis plus applicable fees

How can my recipient receive the money sent


Recipient will get money in Mobile Wallet 

My payment was declined , what should I do ?

In such cases check if you  have to check and ensure you have  enough money in your Mobile wallet  account to complete the transaction. Sometimes your  network may  decline  transaction due to NSF .

Mobile Top Up

My account has been debited but my recipient did not get airtime top up on phone

This sometimes happens due to Network or API commucation  issues . Please reach out to Shika365 with the transaction reference number  via email, phonecall or whatsapp and  we will make sure your recipeints  number is credited with the airtime purchased 

What is Mobile Top Up ?

This is buying airtime  for your mobile network. Currently you can top up on the following networks using Shika35

MTN
TIGO
VODAFONE
AIRTEL

How long do i have to wait for my top to reflect

All mobile tops are credited immediately after payment approval. If it is taking longer than usual please contact us via email, phonecall or whatsapp and it will be addressed immediately

What is the minimum and maximum amount i can Topup with

Minimum amount is   1 cedis  plus  Shika365fees

Maximum  is  100 cedis  plus  Shika365fees